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Mortgage Loan Process

By providing an overview of the loan process, we can make the homebuying process more transparent and easier to understand. This can help you make informed decisions and feel more confident throughout the process.

 

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Step 1: Pre-Qualification

Pre-qualification starts the loan process. Once a lender has gathered information about a borrower's income and debts, a determination can be made as to how much the borrower can pay for a house. Since different loan programs can cause different valuations a borrower should get pre-qualified for each loan type the borrower may qualify for.

In attempting to approve homebuyers for the type and amount of mortgage they want, mortgage companies look at two key factors. First, the borrower's ability to repay the loan and, second, the borrower's willingness to repay the loan.

Ability to repay the mortgage is verified by your current employment and total income. Generally speaking, mortgage companies prefer for you to have been employed at the same place for at least two years, or at least be in the same line of work for a few years.

The borrower's willingness to repay is determined by examining how the property will be used. For instance, will you be living there or just renting it out? Willingness is also closely related to how you have fulfilled previous financial commitments, thus the emphasis on the Credit Report and/or your rental payment history.

It is important to remember that there are no rules carved in stone. Each applicant is handled on a case-by-case basis. So even if you come up a little short in one area, your stronger point could make up for the weak one. Mortgage companies could not stay in business if they did not generate loan business, so it is in everyone's best interest to see that you qualify.

 


Step 2: Mortgage Programs and Rates

To properly analyze a mortgage program, the borrower needs to think about how long he plans to keep the loan. If you plan to sell the house in a few years, an adjustable or balloon loan may make more sense. If you plan to keep the house for a longer period, a fixed loan may be more suitable.

With so many programs from which to choose, each with different rates, points, and fees, shopping for a loan can be time-consuming and frustrating. An experienced mortgage professional can evaluate a borrower's situation and recommend the most suitable mortgage program, thus allowing the borrower to make an informed decision.

 


Step 3: Loan Application

The application is the true start of the loan process and usually occurs between days one and five of the start of the loan process. With the aid of a mortgage professional, the borrower completes the application and provides all Required Documentation.

The various fees and closing cost estimates will have been discussed while examining the many mortgage programs and these costs will be verified by the Loan Estimate (LE) which the borrower will receive within three days of the submission of the application to the lender.

 


Step 4: Processing

Once the application has been submitted, the processing of the mortgage begins. The Processor orders the Credit Report, Appraisal, and Title Report. The information on the application, such as bank deposits and payment histories, are then verified. Any credit derogatories, such as late payments, collections and/or judgments require a written explanation. The processor examines the Appraisal and Title Report checking for property issues that may require further investigation. The entire mortgage package is then put together for submission to the lender.

 


Step 5: Required Documents

If you are purchasing or refinancing your home, and you are salaried, you will need to provide the past two-years W-2s and one month of paystubs: OR, if you are self-employed you will need to provide the past two years tax returns. If you own rental property you will need to provide Rental Agreements and the past two years' tax returns. If you wish to speed up the approval process, you should also provide the past three months' bank, stock, and mutual fund account statements. Provide the most recent copies of any stock brokerage or IRA/401k accounts that you might have.

If you are requesting cash-out, you will need a "Use of Proceeds" letter of explanation. Provide a copy of the divorce decree if applicable. If you are not a US citizen, provide a copy of your green card (front and back), or if you are NOT a permanent resident provide your H-1 or L-1 visa.

If you are applying for a Home Equity Loan you will need, in addition to the above documents, to provide a copy of your first mortgage note and deed of trust. These items will normally be found in your mortgage closing documents.

 


Step 6: Credit Reports

Most people applying for a home mortgage need not worry about the effects of their credit history during the mortgage process. However, you can be better prepared if you get a copy of your Credit Report before you apply for your mortgage. That way, you can take steps to correct any negatives before making your application.

A Credit Profile refers to a consumer credit file, which is made up of various consumer credit reporting agencies. It is a picture of how you paid back the companies you have borrowed money from, or how you have met other financial obligations. There are five categories of information on a credit profile:

NOT included on your credit profile is race, religion, health, driving record, criminal record, political preference, or income.

If you have had credit problems, be prepared to discuss them honestly with a mortgage professional who will assist you in writing your "Letter of Explanation." Knowledgeable mortgage professionals know there can be legitimate reasons for credit problems, such as unemployment, illness, or other financial difficulties. If you had problems that have been corrected (reestablishment of credit), and your payments have been on time for a year or more, your credit may be considered satisfactory.

The mortgage industry tends to create its own language, and credit rating is no different. BC mortgage lending gets its name from the grading of one's credit based on such things as payment history, amount of debt payments, bankruptcies, equity position, credit scores, etc. Credit scoring is a statistical method of assessing the credit risk of a mortgage application. The score looks at the following items: past delinquencies, derogatory payment behavior, current debt levels, length of credit history, types of credit and number of inquiries.

By now, most people have heard of credit scoring. The most common score (now the most common terminology for credit scoring) is called the FICO score. This score was developed by Fair, Isaac & Company, Inc. for the three main credit Bureaus; Equifax (Beacon), Experian (formerly TRW), and Empirica (TransUnion).

FICO scores are simply repository scores meaning they ONLY consider the information contained in a person's credit file. They DO NOT consider a person's income, savings or down payment amount. Credit scores are based on five factors: 35% of the score is based on payment history, 30% on the amount owed, 15% on how long you have had credit, 10% percent on new credit being sought, and 10% on the types of credit you have. The scores are useful in directing applications to specific loan programs and to set levels of underwriting such as Streamline, Traditional or Second Review. However, they are not the final word regarding the type of program you will qualify for or your interest rate.

Many people in the mortgage business are skeptical about the accuracy of FICO scores. Scoring has only been an integral part of the mortgage process for the past few years (since 1999); however, the FICO scores have been used since the late 1950's by retail merchants, credit card companies, insurance companies, and banks for consumer lending. The data from large scoring projects, such as large mortgage portfolios, demonstrate their predictive quality and that the scores do work.

The following items are some of the ways that you can improve your credit score:

A borrower with a score of 680 and above is considered an A+ borrower. A loan with this score will be put through an "automated basic computerized underwriting" system and be completed within minutes. Borrowers in this category qualify for the lowest interest rates and their loan can close in a couple of days.

A score below 680 but above 620 may indicate underwriters will take a closer look in determining potential risk. Supplemental documentation may be required before final approval. Borrowers with this credit score may still obtain "A" pricing, but the loan may take several days longer to close.

Borrowers with credit scores below 620 are not normally locked into the best rate and terms offered. This loan type usually goes to "sub-prime" lenders. The loan terms and conditions are less attractive with these loan types and more time is needed to find the borrower the best rates.

All things being equal, when you have derogatory credit, all of the other aspects of the loan need to be in order. Equity, stability, income, documentation, assets, etc. play a larger role in the approval decision. Various combinations are allowed when determining your grade, but the worst-case scenario will push your grade to a lower credit grade. Late mortgage payments and Bankruptcies/Foreclosures are the most important. Credit patterns, such as a high number of recent inquiries or more than a few outstanding loans, may signal a problem. Since an indication of a "willingness to pay" is important, several late payments in the same time period are better than random lates.

 


Step 7: Appraisal 

An appraisal of real estate is the valuation of the rights of ownership. The appraiser must define the rights to be appraised. The appraiser does not create value, the appraiser interprets the market to arrive at a value estimate. As the appraiser compiles data pertinent to a report, consideration must be given to the site and amenities as well as the physical condition of the property. Considerable research and collection of data must be completed prior to the appraiser arriving at a final opinion of value.

Using three common approaches, which are all derived from the market, derives the opinion, or estimate of value. The first approach to value is the COST APPROACH. This method derives what it would cost to replace the existing improvements as of the date of the appraisal, less any physical deterioration, functional obsolescence, and economic obsolescence. The second method is the COMPARISON APPROACH, which uses other "benchmark" properties (comps) of similar size, quality, and location that have recently sold to determine value. The INCOME APPROACH is used in the appraisal of rental properties and has little use in the valuation of single-family dwellings. This approach provides an objective estimate of what a prudent investor would pay based on the net income the property produces.

 


Step 8: Underwriting

Once the processor has put together a complete package with all verifications and documentation, the file is sent to the lender. The underwriter is responsible for determining whether the package is deemed an acceptable loan. If more information is needed, the loan is put into "suspense" and the borrower is contacted to supply more information and/or documentation. If the loan is acceptable as submitted, the loan is put into an "approved" status.

 


Step 9: Closing

Once the loan is approved, the file is transferred to the closing and funding department. The funding department notifies the broker and closing attorney of the approval and verifies broker and closing fees. The funding department issues the Closing Disclosure (CD) within three business days prior to consummation then schedules a time for the borrower to sign the loan documentation.

At the closing the borrower should:

After the documents are signed, the closing attorney returns the documents to the lender who examines them and, if everything is in order, arranges for the funding of the loan. Once the loan has funded, the closing attorney arranges for the mortgage note and deed of trust to be recorded at the county recorders office. Once the mortgage has been recorded, the closing attorney then prints the final settlement costs on the final CD. Final disbursements are then made.

What Our Customers Say About Us

In your journey towards buying a house or refinancing your mortgage, Tidewater Home Funding emerges as your trusted partner. Experience personalized assistance shared around your mortgage needs and support at each phase of the loan process. Being a locally owned mortgage company, we have an understanding of the Hampton Roads, Richmond, and Outer Banks homebuying markets empowering you through the homebuying process. Contact our team today and explore our variety of loan programs.

Rating
4.9
69 reviews
Kirbi Baxley
Michelle at Tidewater Home Funding is amazing. I cannot say enough wonderful things about her. She was there for me from the moment I called her. I was a first-time homebuyer, and she answered all my questions quickly and thoroughly. She made me feel ...
Michelle at Tidewater Home Funding is amazing. I cannot say enough wonderful things about her. She was there for me from the moment I called her. I was a first-time homebuyer, and she answered all my questions quickly and thoroughly. She made me feel comfortable with the process and protected by her and her awesome team. Even after I closed on the home, Michelle was still there, answering any questions I had. She is super responsive and knowledgeable. I do not think I would have had the wonderful experience I had, if it were not for her and our amazing realtor. Please, if you are buying a home, reach out to Michelle, you will not regret it.
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Kirbi Baxley

2 months ago

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Ryan Buttacavoli
Michelle has been very helpful and transparent and supportive to us in our home application and buying. Highly recommend her! :)
Michelle has been very helpful and transparent and supportive to us in our home application and buying. Highly recommend her! :)

Ryan Buttacavoli

3 months ago

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Casey Shalkowski
Susanna Thompson was very easy to work with. She was very prompt with communication and patient.
Susanna Thompson was very easy to work with. She was very prompt with communication and patient.

Casey Shalkowski

5 months ago

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Anthony Bider
Guided me through the process and secured a loan for my families dream home. What more could you ask for?
Guided me through the process and secured a loan for my families dream home. What more could you ask for?

Anthony Bider

5 months ago

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lia walker
She is amazing and explains everything and has great communication. All around 5 stars
She is amazing and explains everything and has great communication. All around 5 stars

lia walker

2 years ago

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Wendy Hay
Michelle made our whole home financing process so easy and worry free. My husband and I could t have gotten through selling one house and buying our new one without her. I would 100% recommend her to anyone.
Michelle made our whole home financing process so easy and worry free. My husband and I could t have gotten through selling one house and buying our new one without her. I would 100% recommend her to anyone.

Wendy Hay

3 years ago

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Janine Garibay
Michelle was great in the process of purchasing our home! I couldn’t have asked for a better lender! Thanks Michelle for always being on top of everything!
Michelle was great in the process of purchasing our home! I couldn’t have asked for a better lender! Thanks Michelle for always being on top of everything!

Janine Garibay

3 years ago

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Kelly Justice
Michelle went above and beyond! She was always quick to answer emails/phone calls and made the entire process seamless and stress-free!! We will be repeat customers!
Michelle went above and beyond! She was always quick to answer emails/phone calls and made the entire process seamless and stress-free!! We will be repeat customers!

Kelly Justice

3 years ago

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NitroTheChamp Zach
Helpful
Helpful

NitroTheChamp Zach

3 years ago

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Alexis Colon
Love Michelle! So helpful & quick to respond to any questions you may have.
Love Michelle! So helpful & quick to respond to any questions you may have.

Alexis Colon

3 years ago

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Brian Harris
If you are even thinking about purchasing a home, please contact Michelle Greene Phillips (Licensed Senior Mortgage Loan Officer) to get your pre-approval to start (but she stay with you until you go to the closing table and even after) and yes she go abo ...
If you are even thinking about purchasing a home, please contact Michelle Greene Phillips (Licensed Senior Mortgage Loan Officer) to get your pre-approval to start (but she stay with you until you go to the closing table and even after) and yes she go above and beyond to help you get the best rates for everything, answer your millions of questions, answers your phone calls when you stressed out and need to be calmed down even if she in the middle of dinner with her family! We have absolutely NO regrets from working with her and now she is the ONLY one we will do business with or refer family or friends too!
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Brian Harris

3 years ago

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Corah Michelini
Deb Olmstead was an absolute gem to work with. She was on the ball and always kept us updated. We would highly recommend Deb to anyone.
Deb Olmstead was an absolute gem to work with. She was on the ball and always kept us updated. We would highly recommend Deb to anyone.

Corah Michelini

3 years ago

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Olivia Tufts
I absolutely enjoyed my time working with Michelle Phillips. She never missed a text or phone call. She answered all my questions and assisted me in all aspects of purchasing my first home. Even when I had home owners insurance questions after I bought my ...
I absolutely enjoyed my time working with Michelle Phillips. She never missed a text or phone call. She answered all my questions and assisted me in all aspects of purchasing my first home. Even when I had home owners insurance questions after I bought my house, she was only a text message away. If you’d like a smooth home buying experience I recommend working with Michelle.
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Olivia Tufts

3 years ago

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Teresa Palmer
This was a learning experience for both my husband and I. We appreciate all the hard work Michelle and her team did for us. Although at times, it was stressful, we appreciate everything; especially the financial advice about homebuying. Thank you again ...
This was a learning experience for both my husband and I. We appreciate all the hard work Michelle and her team did for us. Although at times, it was stressful, we appreciate everything; especially the financial advice about homebuying. Thank you again. We love our new home and we are in the process of still unpacking and trying to decorate. It feels good to wake up to being a homeowner, not a renter. This gives us joy and happiness.
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Teresa Palmer

3 years ago

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Daylin Paulino
Great service and communication. My husband and I have worked with them twice and both times we have been grateful for their hardwork. They are more than willing to answer all of the questions we had and always kept us updated. Would definitely recommend!
Great service and communication. My husband and I have worked with them twice and both times we have been grateful for their hardwork. They are more than willing to answer all of the questions we had and always kept us updated. Would definitely recommend!

Daylin Paulino

3 years ago

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R B
We couldn’t have asked for a better experience purchasing our home , Michelle Phillips and Emily Sherman are the best at what they do! Our agent was also impressed with how fast and responsive they where . Thank you both for making this a reality for us a ...
We couldn’t have asked for a better experience purchasing our home , Michelle Phillips and Emily Sherman are the best at what they do! Our agent was also impressed with how fast and responsive they where . Thank you both for making this a reality for us after 13 years of renting
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R B

3 years ago

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Christian Paulino
This is my second time dealing with Tidewater with Michelle Phillip, and she is the best. She helped my family purchase our first home and she made the process extremely easy and worked with my schedule. I also recently refinance my home and went through ...
This is my second time dealing with Tidewater with Michelle Phillip, and she is the best. She helped my family purchase our first home and she made the process extremely easy and worked with my schedule. I also recently refinance my home and went through Michelle again, and she again did a great job. She helps you the best she can and tries to look for the best option for you. Highly recommend!
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Christian Paulino

3 years ago

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FAITH WATROUS
Michelle Phillips with Tidewater Funding was amazing! She is very knowledgeable and was very supportive throughout the whole process. She goes above and beyond for her clients and I highly recommend her for all your mortgage needs.
Michelle Phillips with Tidewater Funding was amazing! She is very knowledgeable and was very supportive throughout the whole process. She goes above and beyond for her clients and I highly recommend her for all your mortgage needs.

FAITH WATROUS

3 years ago

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eddis ramirez
Tide Water Funding made me home buying journey as easy and smooth as possible. They guided me through the whole journey, taking the stress away from the loan process. I highly recommend this company to any one looking for a legit and easy to work with loa ...
Tide Water Funding made me home buying journey as easy and smooth as possible. They guided me through the whole journey, taking the stress away from the loan process. I highly recommend this company to any one looking for a legit and easy to work with loan company. Special shout out to Michelle Phillips for being so easy to work with and always staying in touch with me to help me out. She was also very honest and helped have realistic expectations on what i could afford or couldn't afford.
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eddis ramirez

3 years ago

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Kelci rogers
Michelle did such an amazing job making sure our first home buying process was as smooth as possible. Michelle made sure to thoroughly explain everything in a way I understood. My husband and I are very grateful we got set up with her, and her years of ex ...
Michelle did such an amazing job making sure our first home buying process was as smooth as possible. Michelle made sure to thoroughly explain everything in a way I understood. My husband and I are very grateful we got set up with her, and her years of experience. Would highly recommend!
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Kelci rogers

3 years ago

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Amberly Alston
Michelle Phillips was awesome to work with. She went out of her way to help find me loans and grants to save thousands of dollars and I could not thank her enough. Michelle responds very quick. She explained everything in a way more simple way so that I c ...
Michelle Phillips was awesome to work with. She went out of her way to help find me loans and grants to save thousands of dollars and I could not thank her enough. Michelle responds very quick. She explained everything in a way more simple way so that I could understand. She is very genuine and does GREAT at what she does! I was so lucky to be able to work with her.
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Amberly Alston

3 years ago

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Brittany Drake
We had the pleasure of working with Colby Raymond to obtain a mortgage loan for our first home. She was great at explaining the different advantages or disadvantages of the types of loans we qualified for. More importantly, if not for her, we would have b ...
We had the pleasure of working with Colby Raymond to obtain a mortgage loan for our first home. She was great at explaining the different advantages or disadvantages of the types of loans we qualified for. More importantly, if not for her, we would have been essentially "scammed" out of $11k by our realtor who was trying to have us borrow money from family to bring to closing- not for the purpose of making the sale, but to increase her commission. She literally saved us 11 grand just by being attentive and good at her job.
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Brittany Drake

3 years ago

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757MusicLover
Michelle Phillips took the time to explain all my loan options in full detail, as a first time home buyer. She outlined the steps for me so I could prepare in advance, and guided me along the process until closing. I'm grateful for her assistance. Thank y ...
Michelle Phillips took the time to explain all my loan options in full detail, as a first time home buyer. She outlined the steps for me so I could prepare in advance, and guided me along the process until closing. I'm grateful for her assistance. Thank you Michelle, I'm very appreciative! L. Sanders
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757MusicLover

3 years ago

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Zack Gomoke
This group is extremely knowledgeable and helped me through every step of my loan process while buying my first home. Everything went smoothly and I highly recommend them!
This group is extremely knowledgeable and helped me through every step of my loan process while buying my first home. Everything went smoothly and I highly recommend them!

Zack Gomoke

3 years ago

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Rob Anderson
Michelle Phillips was excellent from start to finish ! Always professional yet warm and friendly. Communication response time was almost immediate.
Michelle Phillips was excellent from start to finish ! Always professional yet warm and friendly. Communication response time was almost immediate.

Rob Anderson

3 years ago

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Elizabeth Zwisler
I am so thankful to have worked with Michelle Phillips in securing the loan for my first home! She has been such a valuable resource not only during, but even after closing on my home. She walked me through the process step by step and was always availabl ...
I am so thankful to have worked with Michelle Phillips in securing the loan for my first home! She has been such a valuable resource not only during, but even after closing on my home. She walked me through the process step by step and was always available to answer my questions and ease my concerns. Thank you again for making this such a smooth experience for me!
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Elizabeth Zwisler

3 years ago

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Sheila Howell
We worked with Lori and had an amazing experience. She was able to answer all of our questions with expert experience. Something that has always bugged me is when people treat you like a number instead of a person with real needs. Lori made sure we were t ...
We worked with Lori and had an amazing experience. She was able to answer all of our questions with expert experience. Something that has always bugged me is when people treat you like a number instead of a person with real needs. Lori made sure we were taken care of and understood every step of the way. Thank you Lori
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Sheila Howell

4 years ago

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Caroline Daley
Michelle Phillips and the team at Tidewater Home Funding make you their priority. They are professional, efficient, communicative and LOCAL! We actually ended up switching from the bank we usually use to Tidewater Home Funding because the bank's loan dep ...
Michelle Phillips and the team at Tidewater Home Funding make you their priority. They are professional, efficient, communicative and LOCAL! We actually ended up switching from the bank we usually use to Tidewater Home Funding because the bank's loan department was too big to get our closing done on time. I would use this company again and recommend them to my family.
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Caroline Daley

4 years ago

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Alicia Penn
I cannot thank Michelle Phillips, and the folks at Tidewater Home Funding enough for everything they’ve done throughout the home buying process. I was a first time homebuyer and Michelle made the mortgage process easy and ALWAS had my back! She guided me ...
I cannot thank Michelle Phillips, and the folks at Tidewater Home Funding enough for everything they’ve done throughout the home buying process. I was a first time homebuyer and Michelle made the mortgage process easy and ALWAS had my back! She guided me through the process, reassured me when I was nervous, and never made me feel like I was a bother or asking a stupid question. I cannot recommend her highly enough!! If you are looking to get a mortgage or refinance - you absolutely need to contact Tidewater Home Funding, and ask for Michelle!
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Alicia Penn

4 years ago

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nora leonard
We recently refinanced with Tidewater Home Funding. Our advisor was Madison McCutcheon. She made the process easy and quick. She was very responsive to emails and calls and provided excellent customer service during and beyond the refinance. I would h ...
We recently refinanced with Tidewater Home Funding. Our advisor was Madison McCutcheon. She made the process easy and quick. She was very responsive to emails and calls and provided excellent customer service during and beyond the refinance. I would highly recommend THF and Madison.
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nora leonard

4 years ago

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Lional Pickett
Michelle Phillips made the process of buying a home easy for me. Now with COVID-19 almost everything was done via Doc you sign. Michelle kept in constant contact with me and guided me throughout the whole process. Being a first time home buyer can be frus ...
Michelle Phillips made the process of buying a home easy for me. Now with COVID-19 almost everything was done via Doc you sign. Michelle kept in constant contact with me and guided me throughout the whole process. Being a first time home buyer can be frustrating at times but Michelle was right there like I said guiding me through the whole process. Her professionalism is unmatched and at the end felt like family. If I ever need another loan I will be contacting Michelle Phillips. The best!
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Lional Pickett

4 years ago

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Michael Thomson
Michelle helped make the home buying process stress free. She was extremely helpful in the whole process, from getting pre-approved all the way to closing. Always willing to answer all my questions at any time of the day.
Michelle helped make the home buying process stress free. She was extremely helpful in the whole process, from getting pre-approved all the way to closing. Always willing to answer all my questions at any time of the day.

Michael Thomson

4 years ago

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Don Williams
Tidewater was the absolute best. Michelle Phillips and the whole team worked tirelessly to help my family in buying a home. I would recommend 10 times over. I cannot say enough how supportive their were and genuine.
Tidewater was the absolute best. Michelle Phillips and the whole team worked tirelessly to help my family in buying a home. I would recommend 10 times over. I cannot say enough how supportive their were and genuine.

Don Williams

4 years ago

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Taylor DeFord
My fiance and I had a wonderful experience working with Tidewater Home Funding to purchase our first home! We worked closely with Michelle Phillips, who do an amazing job getting all of our paperwork processed and in order for our close date. She was also ...
My fiance and I had a wonderful experience working with Tidewater Home Funding to purchase our first home! We worked closely with Michelle Phillips, who do an amazing job getting all of our paperwork processed and in order for our close date. She was also wonderful about breaking everything down for us and holding our hand the entire step of the way. Purchasing your first home (or any home) can be intimidating and a lot of information, so we were extremely thankful to have Michelle to guide us through the process. Would HIGHLY recommend Tidewater Home Funding!
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Taylor DeFord

4 years ago

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trish c
We used Michelle Phillips with Tidewater Home Funding with the purchase of our first home and when we were ready to refinance and we couldn't of been happier. She was always available to answer any questions we had and helped us every step of the way. S ...
We used Michelle Phillips with Tidewater Home Funding with the purchase of our first home and when we were ready to refinance and we couldn't of been happier. She was always available to answer any questions we had and helped us every step of the way. She really made it a breeze!! I highly recommend her!
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trish c

4 years ago

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Danielle Dare
Great to work with! Would definitely recommend
Great to work with! Would definitely recommend

Danielle Dare

4 years ago

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Patrick Howell
Michelle is amazing! I would recommend her to anyone. Extremely professional and knowledgeable! She made the whole expirence personal as if we were family!
Michelle is amazing! I would recommend her to anyone. Extremely professional and knowledgeable! She made the whole expirence personal as if we were family!

Patrick Howell

4 years ago

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Natasha Richardson
Michelle was very helpful and worked diligently with our loan process. She gave tips that worked in our favor. I would work with Michelle again.
Michelle was very helpful and worked diligently with our loan process. She gave tips that worked in our favor. I would work with Michelle again.

Natasha Richardson

4 years ago

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Brandon Armstrong
Michelle was awesome! She was always available to answer any questions or concerns throughout the whole process. Highly recommend!
Michelle was awesome! She was always available to answer any questions or concerns throughout the whole process. Highly recommend!

Brandon Armstrong

4 years ago

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Mary Howell
Michelle Phillips is absolutely amazing. It was our first time buying a house and she made the process so easy to understand and get through. I am one of those people that seriously has a question about everything especially when purchasing a home and Mi ...
Michelle Phillips is absolutely amazing. It was our first time buying a house and she made the process so easy to understand and get through. I am one of those people that seriously has a question about everything especially when purchasing a home and Michelle answered them without hesitation. She would answer the phone or text whenever we reached out. I would highly recommend her to everyone that is in the home buying process.
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Mary Howell

4 years ago

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Grant Hungerford
I worked with Michelle Phillips for my mortgage on the house I recently closed on. Let me just say that she did a fantastic job. From start to finish, I knew that we had gone with a great company and got paired up with an experienced and knowledgeable loa ...
I worked with Michelle Phillips for my mortgage on the house I recently closed on. Let me just say that she did a fantastic job. From start to finish, I knew that we had gone with a great company and got paired up with an experienced and knowledgeable loan officer. She took special care to be mindful of my particular situation using a VA loan and helping me find a budget that worked for my wife and I. She answered any questions along the way and was accessible at a moment's notice for the last minute details. Everything was squared away and in fact early due to the seller's situation which was no problem for Michelle and Tidewater Home Funding. A larger company might not have been able to accommodate that. All in all, I highly recommend Tidewater Home Funding and ask to see Michelle Phillips! She will take care of you!
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Grant Hungerford

4 years ago

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Tamara Graham
Michelle is great!! She is fast, efficient, organized. She guided us through the process. I had no problems. Thank you!!
Michelle is great!! She is fast, efficient, organized. She guided us through the process. I had no problems. Thank you!!

Tamara Graham

4 years ago

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Nick Medlin
Michelle Phillips did an excellent job helping us get into our home. She was extremely knowledgeable and thorough with her field and was able to break things down for my wife and I whenever we needed help understanding a process. She was also very spot on ...
Michelle Phillips did an excellent job helping us get into our home. She was extremely knowledgeable and thorough with her field and was able to break things down for my wife and I whenever we needed help understanding a process. She was also very spot on with the numbers when she estimated them for us as far as monthly payments for home, interest rates, etc. I fully recommend using her as a loan officer.
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Nick Medlin

4 years ago

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JENNIFER DAVIS
I had the pleasure of working with Michelle Phillips. She was very pleasant to work with and kept me up to date at all times. I had a very good experience working with her.
I had the pleasure of working with Michelle Phillips. She was very pleasant to work with and kept me up to date at all times. I had a very good experience working with her.

JENNIFER DAVIS

4 years ago

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Florie Stepps
Michelle took all the stress out of purchasing a new home by always having an answer for all our questions. This was my second time working with Michelle and I recommend her to everyone buying a home.
Michelle took all the stress out of purchasing a new home by always having an answer for all our questions. This was my second time working with Michelle and I recommend her to everyone buying a home.

Florie Stepps

4 years ago

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E M
I had the pleasure of working with Michelle Phillips of Tidewater Home Funding in a recent home purchase. I was highly impressed with Michelle’s professionalism and recommend her to anyone seeking a knowledgeable, responsive and courteous Loan Officer. In ...
I had the pleasure of working with Michelle Phillips of Tidewater Home Funding in a recent home purchase. I was highly impressed with Michelle’s professionalism and recommend her to anyone seeking a knowledgeable, responsive and courteous Loan Officer. In an otherwise arduous process, Michelle was a rare pleasure; therefore, I’m pleased to offer her and Tidewater my FIVE-STAR referral!
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E M

4 years ago

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emma kolar
Madison McCutcheon is incredible! We had a 30 day turnaround with closing on our home not in small part to do with how great Madison is. She was also on the end of the phone, willing to answer emails and texts and even have us call in the office with ques ...
Madison McCutcheon is incredible! We had a 30 day turnaround with closing on our home not in small part to do with how great Madison is. She was also on the end of the phone, willing to answer emails and texts and even have us call in the office with questions. She was constantly professional and friendly. Highly recommend working with Madison!
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emma kolar

4 years ago

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